What is one primary benefit of using ICT in supply chain management?

One primary benefit of using Information and Communication Technology (ICT) in supply chain management is faster communication. The integration of ICT enables real-time sharing of information across various stakeholders in the supply chain, such as suppliers, manufacturers, distributors, and customers. This rapid communication allows for improved coordination and collaboration, ultimately leading to quicker decision-making processes.

For instance, with efficient communication tools like emails, instant messaging, and supply chain management software, businesses can respond promptly to changes in demand, inventory levels, or unexpected disruptions. This agility enhances the overall efficiency of the supply chain, reduces lead times, and allows companies to be more responsive to market needs and customer requirements.

In contrast, options that suggest increased production costs, more manual processes, or reduced staff requirements do not align with the primary benefits of ICT. Effective use of ICT typically leads to streamlined processes and operational efficiencies, rather than increased costs or a greater reliance on manual tasks. Instead, it often enables workers to focus on higher-value tasks rather than clerical or repetitive administrative work.